Staff are recruited only after a thorough vetting process which includes a Criminal Records Bureau check. Both internal and external training are offered to the staff. Most importantly, all staff are provided Alzheimer’s Society accredited ‘Dementia Training’ by our Training Manager. Other internal training includes: infection control, food hygiene, manual handling, Dignity in care, Abuse etc. Perhaps, Quenby is the only home in the vicinity to have nominated ‘Dignity Champions’ within its care team.

It is possible that Quenby is one of the few homes in the area that boasts of a dedicated Quality Assurance Department.
The home is working towards an ISO 9001:2000 quality accreditation.